Category: PlayStation 5

When the PS5 is turned on, the power light pulses blue and then turns white, but there is no picture on the TV. Sometimes, the HDMI port will look damaged or the pins will be out of alignment.

When the PS5 is turned on or during play, the internal fan makes a lot of noise. You may or may not get a “Your PS5 is too hot” error message on screen and in some cases the console will shut down.

When you insert a disc, it takes a long time to load, or it does not load at all. When playing a game you may also get disc read errors.

When you press the eject button, the disc does not eject, or the PS5 will not pull discs into the console.

When you press the power button, the console is completely non-responsive and the power lights do not come on. In some cases, the PS5 may turn on briefly before losing power.

When the PS5 is turned on, the power light pulses blue and then turns white, but there is no picture on the TV. For details on how to get your PS5 repaired.

When the PS5 is turned on it will display a black and white screen that says “SAFE MODE”. For details on how to get your PS5 repaired.

When doing a system update, the PS5 does not complete the update, and may then restart. In some cases the console will not start the update or is stuck in safe mode. For details on how to get your PS5 repaired.